Why is the company named Bosom Buddy Bags?
The name Bosom Buddy Bags came about as we were searching for a way to combine a handbag business with our mission to help find a cure for breast cancer. We have contributed thousands of dollars for cancer awareness through our event Shop for the Cure to benefit the Lillian Glorioso Breast Cancer Memorial Fund through Komen for the Cure MD. .
Where are the bags made?
The bags are woven by hand of Ata grass on the Indonesian Island of Bali by Artists of the Tenganan region. This art form is handed down through the generations and is unique to Bali. The bags are not made in a factory, the artists work from home in their villages. Bags can take up to 4 weeks to complete. The warm golden honey color of the Ata grass develops naturally from slow smoking over a honey and coconut husk fire. The resultant aroma is your assurance of authenticity, we affectionately call them "bacon bags." If you wish to minimize the smoky scent, a product like Fabreeze and a few days in the open air will help dissipate the scent. Subtle differences in size, shape, weave, and finishes are part of the beauty of this handmade product.
Working from their Baltimore studio, the Bosom Buddy Bag design team hand adorn the Balinese ata grass bags with ribbons, jewelry, gold plated findings, natural sea shells and vintage elements. Subtle differences in adornments and ribbons are what makes each Bosom Buddy Bag extraordinary.
Why do the bags smell like smoke?
The bags are made in Bali. They are hand woven and then smoked over a coconut husk and honey fire to attain their natural golden, honey color and to strengthen and tighten the weave. We affectionately call them “bacon bags. The scent will dissipate over time with exposure to air. If you want to speed up the process, a product like Febreze will help.
Can I select my ribbons or adornments?
Yes! We have many photos of bags that are pictured and available as shown, but you can select the ribbon , adornment style and motifs in the CREATE A BAG section of our website if you don't see what you are looking for under Color, Shape or Motif.Please note: The bags' adornments are permanently attached.
What you see on the drop down menus is what is available for the bag shown.
All requests for deviations from combinations shown are considered 'one of a kind ' and will incur a $15.00 extra charge per bag.
Requests for one of a kind combinations are not guaranteed, as certain combinations cannot be made. BBB Designer’s discretion will apply.
One of a kind combination bags may not be available for re-order due to availability of adornments and ribbons.*Please note: Direct ordering of one of a kind bags is not possible via standard website order form. Please contact us via email or phone to discuss your custom order.
One of a kind combination bags may not be returned for any reason.
- We currently are not set up for large scale drop shipping. HOWEVER, we can accommodate dropshipping to your customer, for a flat fee , if they have ordered a custom monogram. When you place your online order, select your customer's name and address under SHIP TO. Please contact us for details .regarding drop shipping to customers if you sell online. Our shipping providers are UPS and USPS. We do not use Fedex except in extreme circumstances.
Can I order a bag that was in the line from previous seasons?
If we have the components to make a bag from a previous season we will be happy to do that for you .However, one of a kind fees will apply, please see above.
A customer wants to order a bag for a wedding or special occasion?
We can create true one of a kind bags for special events. Please call to discuss pricing, design and availability with us.
Can I create a bag that will be exclusive for my store?
YES! We can design an exclusive custom bag for your shop. Please call to discuss pricing, design and availability with us. Minimums will apply.
How long before I receive my bags?
We make every attempt to fill your order in a timely manner. Please be aware that only 2 people are involved with the adorning of your bags and that all bags are made to order.
Each bag takes between 20-40 minutes to make!
Orders placed at market with complete payment information and specific ship dates will take precedence. If you place your order online, allow2-3 weeks before your bags are shipped. Please call us if your bags are needed for a specific event at your store. We are very accommodating.
I got the bags in and they sold immediately, How fast can I get more!?
We know how important it is to ‘strike while the iron is hot’. Call us!! We will make every effort to accommodate you.
How do I clean the bags?
The Ata grass bags themselves should never need any maintenance if kept under normal circumstances. The ribbons will get soiled more readily in light colors. But most of them can be spot cleaned with a product that cleans neckties. We have also had success cleaning ribbon with white plastic erasers or Mr Clean Magic Erasers. Please test in an inconspicuous place first.
Whoops! A pin fell off , what do I do?
Yes we are human and the laws of physics prevail. If a pin or adornment is pulled on ,it can fall off. We take every precaution to make sure the adornments are on securely, but sometimes they just don’t behave. Please call or email us, we want your customers to love carrying their Bosom Buddy Bag, so we will repair the bag for up to one month from date of purchase. Please call for instructions. We will not be responsible for repairs due to misuse, animal chewing, weather damage, normal wear and tear, or attempts to remove adornments.
If a bag is in need of repair, please see instructions for repairs ,under the main menu.
Do the adornments and pins come off so that I can wear them?
NO. Once we secure the pins/adornments to the bags they are meant to remain there. See above
Do you do trunk shows?
we consider this for existing, active retailers on a case by case basis. We can ship bags to your store for a special event for up to 4 days ( not including ship time) .We generally ship the current season's sample bags. The designers do not attend trunk shows due to production schedules, however exceptions will be considered. Please call us to arrange a date and to discuss logistics.
Can I order a plain bag with no decorations?
Unfortunately not, it wouldn't be a Bosom Buddy Bag
I ordered a bag at market and I do not see it on the website.
Some of the adornments are in limited supply and we cannot source them any longer, so they have been discontinued.
However, If you placed an order at market, we make every attempt to fill your order as close to the samples as shown in Atlanta and NYC (by reserving adornments ) but supplies are limited and we may need to substitute pins and ribbons while maintaining the integrity of the design.
I received a bag and I want to order another but I don’t see it online.
Some of the adornments are in limited supply and we cannot source them any longer, so they have been discontinued. We are sorry for this inconvenience to your customers. However, NEW designs are available online and we will be adding to the line as the season progresses.Check out the What's HOT ! page for new bags
I saw that my credit card was charged but my bags have not yet arrived.
To process your order we run your card approximately 3 business days before your order is shipped. We ship UPS ground from Baltimore MD. You should receive an email alerting you to the pending arrival of your bags via UPS.
Does BBB protect territories?
We will work with you to ensure that your nearby competition will not carry Bosom Buddy Bags. However, your account must remain active for your store to retain its “territory.
ie. You must order at least $2000.(wholesale) in each season ( Spring/Summer & Fall/Holiday)